E-commerce & Retail
Online and omnichannel sellers drowning in tickets, returns, and a catalog that's never quite up to date.
Sound familiar?
Support volume scales with sales, and so does the headcount.
“Where's my order?” and refund requests eat the day. The interesting questions wait behind a wall of repetitive ones.
Half your catalog has a placeholder description.
Writing good copy for every SKU and variant never happens. The listings that convert are the ones you found time for.
You find out you're out of stock from a customer.
Best-sellers go dark, ad spend keeps running, and the first alert is a one-star review.
Workflows that actually run.
Support triage agent
Handles order status, returns, and FAQs end-to-end from your real order data, and hands the genuinely tricky tickets to a human with context attached.
Shopify 
Gmail 
Zendesk Product copy writer
Generates on-brand titles, descriptions, and variant copy across the catalog — bulk for the backlog, instant for new SKUs.
Shopify 
Google Drive Inventory & ad-spend watch
Flags low stock on best-sellers before they sell out and pauses ads pointed at items you can't ship.
Shopify 
Slack 
Meta Ads Returns-pattern report
A weekly read on what's coming back and why, so you fix the product or the listing instead of eating the refunds.
Shopify 
Google Sheets Slack Get your e-commerce & retail AI riggd.
A 30-minute call. We'll tell you which of these to build first, what it connects to, and the fixed fee. Live in two weeks, then it's yours.
Book a free discovery call →